Case study of Bhilai Steel plant

Case study of Bilabial Steel plant Case facts – The company In focus Is the steel plant located at Ballad and having a difficult time In their production unit The vice president for production is dissatisfied with the way his department manager Mr.. Sings managing his workers Workers, though efficient are very reluctant towards their work and are bored Workers are not maintaining any fixed schedule for their work Vice-Presidents perspective – He analyses based on the current situation that work done per worker per day Is getting reduced by 15 ml and per week by 6-8 hours He thinks Mr..

Sings Is having a ‘lax Management Style’ He threatens to remove Mr.. Sings by an abele manager unless the situation improves immediately Mr.. Sing’s perspective – He thinks the workers are bored and are not getting enough incentives He is aware of the fact that workers are coming late and leaving early He knows his workers are skilful and in past helped to meet rush orders whenever Mr..

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Sings asked them to do Q. Mr..

Sings has heard about reinforcement strategies that can be used to rectify the type of situation he Is presently confronted with. Discuss In depth, giving reasons, the Intervention strategies that Mr..

Sings should use to ensure that the workers put In a full 8 hour day and meet their dally quotas regularly. Make sure you discuss the implementation aspects fully, connecting your recommendations with the principles of reinforcement, and develop a mechanism to assess the usefulness of the interventions made.

Case Analysis – Identification – Mr.. Sings enjoys a cordial relation with his workers and thus, he Is lenient towards his workers.

Workers possibly due to their lack of Incentives and boredom are elucidate towards their working hours As, the workers are not fulfilling their quota, they will fall behind and the production delivery will be delayed Workers are getting late Day 6 noirs per week means workers are working 6 days a week Ana 24 cays a month = 5 min per day delay.

This can be applicable to those who are coming late by 15 min and going on time Workers are getting late by 8 hours per week means workers are working 6 days a week and 24 days a month = (60*8/24)=20 min per day delay. This can be applicable to those who are coming late by 15 min and leaving 5 min early. So, both the entry and exit time have to be managed. Developing a baseline data – Mr..

Sings now have to implement certain strategies by which the condition will improve Mr..

Sings is aware of reinforcement strategies that he needs to be applied The working hours should be strictly maintained as per the order of the Vice- president and the loss so-far also have to be compensated The workers enjoys a good relation with him and he has use that to improve the condition Functional Analysis – Mr.. Sings may try to implement the BBC analysis (Antecedent, Behavior, Consequences) to start with Antecedent – He should try to know Why they are bored? What started these irregularities in their work? How this behavior can be changed? Is this a group attitude or any individual’s problem? What can inspire them to work better?

Behavior – He probably should determine the following He should implement his authority and also leniency as and when required He should be present in Office on time and should monitor their attendance and again should oversee when they leave He should acknowledge their positives and should also tell them their short comings He should set an example by being regular himself and let his workers follow his path Consequences – He probably should keep in mind and inform his workers – He should remind his workers about the mild and adverse consequences which they may face if they continue with the same attitude He should make them understand the gravity of the situation and ask them it be on his side as they had been earlier He should be clear in his approach and intervention setting Design intervention strategies – Positive reinforcements Mr.

. Sings may start with forming groups among his workers and each group shall be responsible for their member to arrive in time He may shuffle the working schedule in shifts so that workers doesn’t feel monotony He may also start a recognition system where the group who performed best will win a cash prize He may also take a note of the workers interest in other departments and allow them to assist in those domains if they finish their schedule work early He may allow them to take a refreshment brake of 10 min from their work whenever they require in the entire day Negative reinforcements

He may ascertain some rules like when the group member will be late then they won’t be allowed to take the 10 min break He may also include if the group members comes late for 3 days at a stretch then they will not get the 10 min break in the entire week and if the group continues this attitude then they will be out of game to win cans prize Hardworking groups wall De will recognized Ana teen wall wear a special badge for an entire month and will also get free lunch coupons but the non performing groups will be devoid of such prizes Punishment Mr.. Sings has to be careful here and analyses it well. He might cut 10% of wages from the group coming late continuously and distribute among other groups The group coming late can be asked to stay late and complete their schedule work Strict discipline should be maintained and harsh words to be used when required. He may also ask the groups to come forward and point out the individual and he/she shall be called for an explanation and show cause Systematic evaluation – The process that Mr.


Sings can implement shall be followed properly Monitoring is essential after positive reinforcement and if the workers still behave casually then active reinforcement and punishment shall follow step by step Monthly scorecard can be made and displayed in the plant which will say which group is leading and who is trailing. The worker performing regularly should be rewarded and those who won’t should be put into the cycle again for behavioral change. Conclusion – In this following way we believe there is possibility to increase the productivity and inspire workers to give their best in this production plant. There can be many directions and solutions to this problem but the goal is common.