Cheltenham Borough Council Chooses Lagan CRM Solution
29 March 2005 – Cheltenham Borough Council has chosen Lagan’s Frontline solution to deliver the best possible service to the borough’s 110,000 citizens. The solution will enable residents to resolve more queries at the first point of contact, either face-to-face in the new reception or via the phone or the Internet.The British Council – The Citrix GoToAssist Solution