Stereo happens when people make generalizations that are exaggerated and usually offensive. “People define themselves by the groups to which they belong, or have an emotional attachment. What went wrong here was that there was lack of understanding, and there was very poor communication-The other perceptional error In this case study Is that Gillian based things on previous employment and made assumptions, same with Bayport. She felt stereo typed because of her past work experience. Sanitations need to communicate better to minimize misconceptions In this type of situation. Poor communication-The other perceptional error in this case study is that Gillian She felt stereo typed because of her past work experience. Organizations need to communicate better to minimize misconceptions in this type of situation. What went wrong here was that there was lack of understanding, and there was very poor communication.

The other perceptional error in this case study is that Gillian based things on previous employment and made assumptions, same with Bayport. She felt stereo typed because of her past work experience. Organizations need to communicate better to minimize misconceptions in this type of situation. Poor communication. The other perceptional error in this case study is that Gillian poor communication. The other perceptional error In this case study Is that Gillian case study.

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