Quezon City Case Study

The Commission on Audit cited that for the 2nd consecutive year in the Belmont Administration, SQ as the LUG with the highest net income in the Philippines. One of the most note-taking achievements during the first term of Mayor Belmont was establishing a very strong financial position to pursue wide- scale development. (Guenon City: The Belmont Administration 2003-2004) Guenon City is the largest of Metro Manila’s cities in population and land area. At 160 square kilometers, it is an urban landscape spread over one-fourth of the Philippines’ metropolitan area.

Its expansive lands, reasonably priced real estate, strategic location and large consumer market are immediate plus factors for business. About one-third of its populations are less than 15 years old. Strengthening the capacity of its young population are about 65 colleges and universities, among hem the prestigious university of the Philippines and the Atone De Manila university, and countless training centers and early childhood learning facilities. Its large consumer market and manpower pool has attracted close to 57,000 business establishments to locate In Guenon City.

Flying the city a cost-effective location are business processes outsourcing (Boos) companies, who find real estate values very competitive and areas available for business very expansive.

Among the CIT companies that have chosen to expand In Guenon City are MM, taleteller, Converges, SITES and Sykes Asia. I Telltale lowers ten Role Ana Function AT electronic In 2001, 5 years after a change in local administration, Guenon City transformed itself from a poorly performing, financially distressed authority into the premier metropolis of the Philippines’ national capital region. And how was it done.

The answer is in technology itself. The city government’s mission is to “provide quality service which will make Guenon City an ideal community where people live, work and do business in a hospitable, progressive and peaceful environment. ” In order to meet this, one of the factors that the mayor concentrated on was to eliminate graft ND corruption in the bureaucracy.

The automation or computerizing of the tax collection process is one strategy that the mayor implemented. This type of technology will help to eliminate corruption as forgery and tampering of records will be difficult to do.

Implementation of this technology will also speed up processes as it will reduce the manual paper works which will then result to faster service to the people and more time to allocate for other governmental projects for social and/or economic improvement. The city also adapts to the current trends of the society that genealogy is significant in the performance of an organization. A powerful argument for mechanization (computerizing or automation), has been the assumption that other firms, and other countries, will mechanize, and that a firm that does not will go out of business. L] Adapting the technology has greatly contributed to the improvement of tax collection of the city giving the city a “pot of gold”.

In 2001, the city has a budget deficit of 1 billion pesos. Due to the improvement of collections, income generated and after the first year (in year 2000) of Mayor Belmont they have budget surplus of 262. 21 million pesos. They were able to maintain it in 2003, with a surplus of 157. 40 million, 188. 14 million in 2004, 300 million 2005, and 225 million in 2006.

I Nils Is also one AT ten trends In ten postindustrial tender according to Free Block t the emergence of computerizing will have great impact on organizations and will change the experience of workers. [2] The government rank-and-file employees were definitely affected by the change in the system. This is according to Mr.. Manuel Cabala, Assistant City Administrator for Operations.

The effect was somehow active since most of the employees are not used to using computers since from the start they were used to do work manually, either by writing or using a manual computer, meaning they use old-school methods.

Some employees expressed their resentment on the new process disregarding the technology given to them by continuing their Job by the old method. The administration is doing their move to encourage employees to see the benefit of the technology by giving them trainings. Also, implementing strict memorandums are to be done so as not to put the investment on the technology to waste. They do view technology as a powerful tool that can aid the city government to alleviate poverty and improve their citizens’ lives.

II. Process of Identifying its Technology Strengths, Weakness and Needs Asian benchmarking http://www. As. De/prop/home/events/69/1/overestimating_id-30993/index. HTML – review this! Ill.

Process of Formulating its Technology Strategy and Technology Plan IV. Organization’s Technology Strategy and Technology Plan To improve the economic state of the city it would mean increasing its income and balancing it with the city’s budget. The higher the budget surplus, the more resources can be allocated n the improvement of the city for the benefit of society and to meet their goal in elevating pope I Nils will also give more Datasets Tort programs In ten development of the city to attract business investors.

More investors will mean more income to the city. Aside from increasing the income of the city, it will improve the lives of the people as more business will mean more Job opportunities open to the public.

The plan of the city government is to implement technology to all government sectors in the city. One of which already implemented is the computerizing of the tax collection process, mostly concentrated in realty tax. As mentioned earlier, this move has showed significant ROI to the city, showing a budget surplus of 225 million pesos in 2006.

This is mainly due to improved payments of realty tax wherein automation has made it easier for the government to monitor tax payment collections. “The information derived from applications of new technologies, such as the geographic information systems (GIS) and more intensive data processing, have enable the government to pinpoint delinquencies more accurately.

The City Assessor has determined that potentially as much as 5 billion pesos can be collected once delinquent accounts are resolved, giving a boost in tax election without having to resort to increasing tax rates. [3] According to Mr.. Manuel Cabala of the City Administrator of Operations Office, the technology for the tax payment collections has stabilized, but of course will need enhancements to further maximize its use and to give more favorable results. The city’s tax payment collection will greatly improve once all government sectors are networked to the data processing system of the City Hall.

“The city government intends to ease tax payments further by giving the 142 baring offices at least one computer each that ill be connected online to City Hall.