The problem with that is a DVD only hold up to 46B of memory. What if your computer has two hard drives or has 1 TB of files and stuff that needs to be backed up. Here is when it becomes a scan because ne DVD cannot save all of that memory and then they want to charge you extra, preferably and arm and a leg.
Best Buy has done that to me before when I had a virus on my computer and I only used my computer so save videos, pictures, play video games, visit social sites and read and send email. It was the worst experience I have ever had and I would never take my computer back to the geek squad ever again. Cost me about $400 bucks to remove a virus. I couldn’t believe it. I can only magine someone that uses their computer to create files and for their business and professional reasons.
They would have a bigger computer and have a lot more files that need to be backed up than the normal person. That would affect them a whole not more than it would do me. Then the shop would not even reinstall their apps so they would have to do that all over again. That would be a pain in the butt and a whole other story. Computer repair shops now a day have people that work in it that re lazy and don’t know what they are doing and it’s not right for a customer who is paying good money for crappy service.
I mean don’t get me wrong you have repair shops that do a good Job and fixes your computer makes it a lot faster and a whole lot better when they do a good Job by actually removing the virus and saving your memory as promise for a fair price. But this repair shop has both its good and bad. They will format your hard drive and reinstall the OS, but they will only saving pictures, videos and documents to only one DVD and that is a problem.