Mt. Ousley Pre-School’s Strategic Supply Chain

This company has been in the business for ten years and provide a variety of cleaning products to major cleaning companies, offices, schools, hotels, etc (Illawarra Cleaning Supplies, 2010). The property, where the school exist, belongs to Nat Zipparo, Shelley’s husband.

When they first bought the school from Shelleys mother, the property was registered in the name of Nat Zipparo (Zipparo, 2010). Other needs such as toiletries, cutlery, spare clothes and hats for children, etc were bought from different stores and retailers. Again, there was no specific contract for the purchasing.

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They Just bought from any stores they want. 2.

Customers The customers are mostly working parents, but there are also some non-working parents who use the child care services to give early childhood education for their children. There are also some student from overseas such as Indonesia, Malaysia, Thailand, Italia and Spain. Most of the customers are local, although there are some families from other suburbs. The children’s range of age enrolled in Mt. Ousley Pre-school is 2-6 years old and the pre-school also accept children with disability (Zipparo, 2010). 3.

Supporting Agency (Government Departments) There are some government department that are support and guide the pre- school to run its business, such as Department of Community Services, Department of Education, Employment and Workplace Relation (DEEWR), Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSlA), Family Assistance Office (FAO) and National Childcare Accreditation Council (NCAC). Those departments and agencies are working together to ensure that all child care centres provide high quality of early childhood education to all Australian children.

Staff members are trained as child care staff and have fulfilled all the requirements to be child care staff. These requirements are very binding rules because they are dealing with 0-6 years old children. Any offence to the rules may result in the pre-school to lose its license. 5.

Competitors Mt. Ousley Pre-school compete with the other child care providers in Wollongong area as well as in NSW as a whole. Because the locations are close one to the others, the competitors are using similar supply chain and mostly have the same supply chain members.

Based on the Australian Bureau Statistics (ABS) (2008) there are only 1 57,000 (14%) of children age 0-12 years in NSW that use formal child care services. The others 242,000 (21 are using informal day care such as grandparents, family day care, etc; and 81,000 (7%) are using both type of formal and informal child care. The est of it 669,000 (58%) have no child care arrangements at all.

This means that the chance to grow the business is still widely open. This also becomes the reason why between child care providers does not seem to have a tough competition.

As this report is written, Mt. Ousley Pre-school had use its full capacity of 22 children with numbers of the others still on the waiting list until December 2010 (four month ahead). C.

Suppliers Risk Analysis This section will analyse the risk in relation with the suppliers and it’s purchased items based on the KralJic portfolio matrix (Lysons ; Farrington 2006, p63-67). KralJic classified the purchased items into four quadrants base on its profit impact and supply risk (see Appendix C). 1 .

Leverage Items Purchased items that included in this category are electricity, water, educational tools, and software and hardware providers therefore this give assurance to the school and lower their risk of losing the supply. Integral Energy and Sydney Water are big players in their own market. If something goes wrong with either one of them then the pre-school can easily turn to the other alternative companies.

Educational tools providers and toys companies are bit different since they are not as big as Integral Energy and Sydney Water.