Explain strategies used in health and social care
P4: : Explain strategies used in health and social care environment to overcome barriers to effective communication and interpersonal interactions. By ishrat4 P4: Explain strategies used in health and social care environment to overcome barriers to effective communication and interpersonal interactions. Environment Ventilation The amount of ventilation there is will influence communication and will affect the amount of concentration in the environment.
People need air and space to breath in order to do things to the best of their ability. For example, if the room is stuffy then hey will not like the environment so the people will not enjoy all that they do.
Having a good ventilation will mean that more and more people will concentrate for the better as well as enjoying it too. Strategies available to overcome those which are a barrier to effective communication and interpersonal interactions: For most buildings they should have air conditioning for the warm spells.
All general practices, schools and hospitals should have ventilation to make the room and building seem less humid, which helps especially in health and social care settings s it could make the people feel calmer as there is less stuffy air to breathe in. Seating Orientation This may influence communication as the way the people are sitting effects how much they will concentrate on the situation. If they are all sitting in a circle where they are facing everybody they will feel more involved in the discussion.
Some people work better and learn better with their friends. But, some others argue that they get distracted easily. Strategies available to overcome those which are a barrier to effective communication and interpersonal interactions: This mostly affects schools and colleges as people need to be seated in places where they learn most effectively. All seats should ideally be facing the teacher as that would enhance how much concentration there is. But sometimes seats and tables are structured so that the students are able work in teams and concentrate on the teacher.
So the seats maybe around a table which may accommodate 4 people who will be able to work in a team.
Lighting This will influence communication as people need the light so that the people don’t feel like going to sleep. Also they need to feel like they are able to see things clearly nd properly. Nowadays, the scientists, designers and psychologists are believed that the lights can play the important roles on human mood and people social behaviors. For example, if there was a classroom without any lighting then the children will not learn they would most likely fall asleep and stop concentrating.
Strategies available to overcome those which are a barrier to effective communication and interpersonal interactions: All rooms should have windows allowing light to enter.
But for rooms that are in the middle of other rooms that do not have windows should always be checked for any fuses the ight bulbs should be replaced immediately for health and safety reasons. Barriers Depression Can affect communication in a negative way. Those who are depressed will not be able to socialize or communicate properly. Which may let the other person feel like they are missing out or that they are not able to help the other person.
An example is, a person who suffers depression will shut themselves out of society as they may feel like all the commotion in society depresses them.
This will be bad as it may make the person not want any therapy. Strategies available to overcome those which are a If someone is depressed he/she will go into counseling and therapy to overcome the depression. So therefore, the councillor or therapist will have to use listening skills and should also use the communication cycle to help them communicate with their patient. They also need to develop a caring presence so that the patient feels comfortable to open up.
Environment When communication is affected by the environment that people find themselves in. For example, someone who does not see very well will struggle to read written information in a dimly lit room.
A person who is in a wheelchair may find it mpossible to communicate with the receptionist at the dentist’s if the desk is too high and above the wheelchair user’s head. Strategies available to overcome those which are a barrier to effective communication and interpersonal interactions: People should be in the environment that helps them.
For example, if a person cannot concentrate in a loud environment, they will need a quite environment in order to concentrate. Cultural differences When the same thing means different things in two cultures, communication can be difficult. For example, it is seen as polite and respectful to make eye contact when peaking to someone in Western culture but in other cultures, for example in East Asia, it can be seen as rude and defiant. Also in some South American cultures they invade personal space, which then makes the other person quite uncomfortable whilst communicating.
This could influence communication as the difference in them may lead to them not understanding each other, which may then lead to misunderstanding. Strategies available to overcome those which are a barrier to People should learn and have basic knowledge about the other cultures so that it would be easier for them to work in a multicultural and diverse place. So therefore, there should be staff training to learn about other cultures. Also people should avoid making the assumptions about people who are different.
Alcohol and drugs Alcohol and drugs affect the person as alcohol is created when grains, fruits, or vegetables are fermented. Fermentation is a process that uses yeast or bacteria to change the sugars in the food into alcohol.
Fermentation is used to produce many necessary items ” everything from cheese to medications. Alcohol has different forms and can be used as a cleaner, an antiseptic, or a sedative. So this can have a ad effect on a person if the consumption is a lot. This may influence communication as the person who consumes the alcohol will be a little bit slow, and this may affect the way he/she communicates with others.
An example of this situation may be that, a man who has Just drunk a lot will not be able to drive to his appointment with his councillor as his reactions to things will slow down.
So that may be dangerous as his driving may result in an accident where he may hurt more people than himself. Strategies available to overcome those which are a barrier to effective communication nd interpersonal interactions: People should assess the risk of how much harm alcohol and drugs can do. They need to stay calm and show respect.
Thinking the process through rather than rushing it, will allow the person to think through the matter appropriately. Additionally, they should talk without demanding the person, who may be potentially drunk, because it may intimidate them and may cause more harm than good. Anxiety Feeling anxious is sometimes perfectly normal.
However, people with generalised anxiety disorder (GAD) find it hard to control their worries. Their feelings of anxiety re more constant and often affect their daily life. For instance, a person may be anxious before going to see her psychologist for the first time.
This may influence communication as through anxiety the person may not be aware of what they are saying and who they are saying it to. Strategies available to overcome those which are a barrier to effective communication and interpersonal interactions: Keeping calm will always help keep anxiety a stabalised level. Also trying to think things through in basic steps rather than in huge amounts will help process the information easily and without any anxiousness.
Time Time also influence communication as it is important to pick the right time to communicate important information to a service user.
If for example, a doctor has told a patient that they have a life threatening illness the patient needs time to take the information in. If the doctor tells them all about the treatment straight away the chances are that the patient will not really hear much of what is said because they are in shock. It may be better to make another appointment for when the patient has processed the information and is receptive to hearing additional information. Time management should be taken into consideration making a plan of your daily routines would help you structure the activities you want to fit in a day.
Time should be used effectively and considerably. For instance, the doctor should give like a day or so to the patient as the diagnosis may require immediate treatment. Behaviour Attitude The attitude of a person reflects how much they improve in the things they do. With a positive attitude they will gain more knowledge and experience which will help them further. Whereas, having a negative attitude means that they will not get as much one as they hoped they would, as they do not have high hopes or intentions.
The attitude ofa person can be both good and bad.
An example is, If the attitude of a person is bad in their workplace then it could lead to arguments and fights between colleagues if in a workplace, whereas, if a person uses a good attitude it will help him/her create good relationships between people. Strategies available to overcome those which are a barrier to effective interpersonal interactions: communication and Whilst talking to peers and colleagues one should always use a positive attitude as it ould keep a good profile on the speaker and also will bring good.
Strategies could be to keep an open mind and not to allow things to get to you personally as it will reflect in the attitude used. Assertiveness The skill of being calm and firm but not aggressive in the way you communicate with others. It helps you to communicate your needs, feelings and thoughts in a clear confident way while taking into account the feelings of others and respecting their right to an opinion as well.
It involves expressing yourself in a clear, confident and calm way and also always keeping strong contact with the other person.
This influences communication as the person who is being spoken to will feel comfortable. Namely, if a patient was explaining her problems to her councillor the councillor will have to listen to the women. The women should be assertive so that what she is saying is clearly understood by her councillor. Strategies available to overcome those which are a barrier to effective Aggression communication and interpersonal This influences communication as aggression is a form of communication in that it communicates a person’s state of mind, such as annoyance.
It is also a barrier to communication. Aggression is often emotion that is out of control and it can be destructive. When someone shouts at someone else, the other person can be afraid and will either shout back or shut the aggressive person out. For instance, If someone working in a health or social care environment is annoyed, frustrated or irritated (breathes quickly, shouts, has a clenched Jaw and/or rigid body language) the person they are providing a service for may feel dominated, threatened and unable to respond.
This will lead to a poorer service being offered due to the breakdown is effective communication.
Strategies available to overcome those which are a barrier to effective communication and interpersonal interactions: Keeping an open mind will help the person reduce the amount of aggression the person holds. Taking aggression out of punch bags will help reduce the stress that is in aggression. If in a school environment the staff should deal with the aggressor one-to-one and devise a plan tor him/her to take control ot their own behaviour.
Communication and Language needs and preference Having illnesses that affect speech Technological aids, such as electronic communicators, hearing aids and videophones re designed to help disabled people who have difficulty sending or receiving ‘messages’ as part of the communication cycle. Many non-disabled people now also use technology in the form of mobile phones, text messaging and emails to communicate with others.
This may influence communication as there are more ways to communicate, like an alternative to orally speaking will be virtually speaking. For example, if a woman has bipolar disorder she will not be able to communicate face-to-face as it may intimidate er.
So she can use technological aid to help her communicate with others. Also if a person has cerebral palsy it will be hard for them to communicate as most of the time they cannot speak so they will have to use electronic communicators to communicate.
Strategies available to overcome those which are a barrier to effective Certain people with illnesses will need certain technological aids in order to help them communicate. Like a deaf person will need braille to communicate and a person who suffers from cerebral palsy will need electronic communicators and also using the social sites may be useful for hem. Preferred spoken language This influences communication as people have preferred spoken languages in which they understand the most in.
it is the one language they use the most also, so that would mean they would understand more if that language is used.
For example most leaflets produced by public bodies such as the health service are now written in a variety of languages so that people who do not speak English can still access the information. Strategies available to overcome those which are a barrier to effective Most social and public buildings should have interpreters in the main languages so hat it is easier for people who don’t understand English. They should have their information available in different languages for all people will be able to absorb the information needed.
They should have a web site where they have the information stored that can be translated into the preferred language the reader needs.
Braille The Braille system is a method that is widely used by blind people to read and write. Braille was devised in 1821 by Louis Braille, a Frenchman. Each Braille character is made up of six dot positions, arranged in a rectangle. A dot may be raised at any of he six positions to form sixty four possible combinations and these raised dots are read by touch.
This will influence the communication for people who are blind, because it opens up a way of communication for them as there has not been a previous way of communication for them. For example, a man who wants to read a rtain name ot his medicine will not be able to until it is written in Braille.
Strategies available to overcome those which are a barrier to effective communication Braille communication is used by blind people. So people who don’t know how to use braille will have problems communicating with the blind people.
Objects of reference This will influence communication as they may use objects of refer back to an issue or they may even use it to give examples for those who may not understand so much. Are items such as toys, clothes, Jewellery or other everyday objects that have a special meaning for somebody. For a child, a cuddly toy may represent comfort and safety. An older person may treasure their photographs because they represent and provide memories of family, friends and relatives.
Objects of reference, such as photos or toys might be used by a teacher to stimulate communication and interaction with ndividuals with learning disabilities.
Strategies available to overcome those which are a barrier to effective Human technological aids to communication. There are three points under this title that may influence communication. Interpreters – people who communicate a conversation, whether it be spoken or signed, to someone in a different language they will understand. This is not easy because they not only have to interpret the words or signs but also have to find a way of expressing the meaning of the words clearly. Translators – people who change recorded information, such as the written word, into another language.
Again, they ave to convey the meaning as well as the words.
Signers – people who can communicate using a sign language. For example, if a polish women who cannot speak English falls ill. She will need an interpreter to interpret what she needs to say to her doctor and what her doctor needs to say to her. Strategies available to overcome those which are a barrier to effective people who cannot speak English should have a person in their family who can make time to help translate for the person. Some children may have speaking disorders so schools should have specially trained teachers who will have an effective way of speaking to the child.