BayState Realty Case Study

commission Office, Internet Explorer, Microsoft Outlook, and Microsoft Sharpening For an end user Document and management system ere CRM system, an Accounting System, a Human Resource Management System, a Real Estate Sales Documentation and Management System, and a Rental Property Management System 2. Use a second table to identify and explain the various elements in the total cost of software ownership and then list the steps taken by the CIO to limit the firm’s software TCO expenditures.

Elements in the Total Cost of Software Ownership Steps Taken by the CIO to Limit the Firm’s Software TCO Expenditures Software and reward upgrades rime to renew hardware and software raining for new and current employees Hiring MIS or IT personnel Sale Price Licensing 1. Focus on the procurement and deployment of a limited set of well-established, off- the-shelf products 2.

Negotiate favorable licensing terms with Microsoft for the initial acquisition of products, to standardize and minimize implementation costs, and to limit firm investments in ongoing staff training and product documentation and support 3. Work closely with their line-of-business colleagues to select best-in- breed application specific software 4.

Adapt their business processes to make the best use of the software and by doing so, better control the TCO for that software 5.

Implement Linux (an open source software product) as the operating system of choice for servers running shared applications 3. List the reasons why Baby-sat Realty chose to go with off-the-shelf software instead of developing their own software packages in house. Baby-sat is mainly focused on their real estate agencies, so by doing so they can continue to focus on their business Inch means it is preferable for them to go with off-the-shelf software The software as already been tested by the company.

Besides the test, the steward company also provides warranty service It is available for computer shops, so there are lots of computer shops solving Window software problems It can easily find the same users so they can share their experiences easily and answer any questions about the system 4. List the reasons why it makes sense to go with Linux.

Be sure to include how this particular use of open source software mitigates the risks typically associated with the choice of an open source software product.

Linux is free or cheaper so it is inefficient for users that it is not owned by the company The software is unlikely to get computer viruses or other mallard Hardware independent – operating system in advance and advantage Community relationship – Instead of establishing customer relationships, Linux shares with lots of vendors and is part of the community not a single user. Interoperability – able to connect to networks and communities easily Vow can select the best tools you need 5. Compare the advantages and the disadvantages associated with outsourcing the hosting of the firm’s three web sites. Advantages:

Hosts the firm’s three Web sites Saves time – Do not have to spend time to manage the website Better equipped – Proficiency in creation, innovation, and design Low cost – helps customers manage their money wisely Use the correct Internet strategy, like formulating marketing programs Disadvantages: Hidden cost – it has a low cost for website outsourcing, but there are several costs behind the price, such as signing a contract Exposing data – Baby-sat Company is sharing their information with a third party Lack of focusing on their customers – Instead of customizing, vendor may be creating an expertise-need