Case Study

Company: ExchequerCustomer: Peak District National ParkSubmitted by: Lewis PRThe Peak District National Park, set up in 1951 and headquartered in Bakewell, Derbyshire, is one of the oldest national parks. Income sources include planning fees, visitor centre sales, agricultural rentals, a study centre and externally funded projects from European, lottery and local government/local authority sources.With such […]

Company: SopheonCustomer: Public Record OfficeSubmitted by: Roger Staton AssocsFamily History is big business. People love tracing their family trees, and more and more of them are doing it on the Internet – in fact, family history research is thought to be the third most popular web application. Now the Public Record Office (PRO) has embarked […]

Company: EXE TechnologiesCustomer: MODSubmitted by: The Marketing Management OfficeImagine this. It’s 1996 and you work for a business where many warehouse management practices date back to the First World War. Your stock comes in a variety of sizes and hazards and is spread over 72 warehouses with an in-house computer system that is simply not […]

Company: Logsys SolutionsCustomer: Royal NavySubmitted by: Media LinkWhen the Royal Navy needed to replace a manual, paper-based Officer Appraisal System for its 7,500 officers, it chose Business Process Automation (BPA) specialist, Logsys Solutions Limited of Wokingham, to design and develop a new, automated system in a contract valued at around £85,000.The need for automation developed […]

Company: SybaseCustomer: Highways AgencySubmitted by: Portfolio CommunicationsKeeping the traffic moving in Britain is an ever-increasing problem. More cars on the road than ever before means traffic jams are frequent, more road-works are required and accidents occur more often. The Police manage incidents on Britain’s roads. To cope with their ever-increasing workload, they have developed two […]

Company: EXE TechnologiesCustomer: MODSubmitted by: The Marketing Management OfficeDate: October 2000The military’s operational readiness and it’s ability to deliver decisive tactical results at a moment’s notice depends as much on the integrity and cost-effectiveness of its logistical support as it does on frontline hardware.In the UK today, the rigorous overhaul of the armed services’ complex, […]

Company: Logsys SolutionsCustomer: Defence Vetting AgencySubmitted by: Media LinkThe Defence Vetting Agency (DVA) supplies the Ministry of Defence and other Government Departments with a complete range of security clearance procedures, covering military personnel as well as civil servants and external contractors to government bodies.According to Michael Wilson, DVA Chief Executive, the Agency carries out checks […]

Company: StaffwareCustomer: DVLNISubmitted by: Spreckley Partners LtdSince implementing Staffware workflow, Driver and Vehicle Licensing Northern Ireland (DVLNI) has largely eliminated its paper based processes, increased staff efficiency and reduced the time taken to manage its case load. It has also streamlined its enforcement operations and automated key business processes to create further time savings. As […]

Company: SybaseCustomer: Government (various)Submitted by: Portfolio CommunicationsSybase’s leading technologies are helping the Department of Social Security (DSS), the Department for Education and Employment (DFEE) and the Scottish Executive develop a new approach for disseminating web content to users without the need for storing and updating many thousands of pages of static HTML content. The new […]

Company: interBiz Financial GroupCustomer: Kirklees Metropolitan CouncilSubmitted by: Spreckley Partners LtdThe Kirklees district in the north of England stands at the heart of the Trans-Pennine corridor, one of the fastest-growing regions in the country. Centred on the major towns of Huddersfield, Dewsbury and Batley, the area has a population of nearly 400,000. It also encompasses […]

Company: Travel InfoSystemsCustomer: Swindon TICSubmitted by: MCC InternationalDate: Summer 1999The Swindon Tourist Information Centre provides a wide-ranging information for both visitors and local residents. Their office, located in Regent Street, central Swindon, serves up to 18,000 customers per month, of which roughly 25% < require accurate travel information. They pride themselves on providing a proactive […]

Company: SAPCustomer: Birmingham City CouncilSubmitted by: HarvardIn September 1997 the finance users in Birmingham City Council (BCC), had reached the limit of their capabilities with the existing general ledger. The system was inflexible and could not be adapted to meet the government’s new requirement for ‘Best Value’; an initiative to promote both improved service and […]

Company: Indus InternationalCustomer: East of Scotland WaterSubmitted by: The itpr PartnershipDate: October 2000New European legislation is opening up the UK’s water industry to competition. While not a privatised company, unlike the English and Welsh Water Companies, East of Scotland Water faces new competition in its region this year. Underpinning its business development is the authority’s […]

Company: Indus InternationalCustomer: BG InternationalSubmitted by: The itpr PartnershipDate: October 2000The Armada field in the North Sea is one of BG International’s primary UK sites – and is operated on behalf of co-venture companies. The management of the off shore platform is complex with some 20,000 different assets to be monitored and repaired in line […]

Company: Indus InternationalCustomer: British EnergySubmitted by: The itpr PartnershipDate: October 2000The IT world loves to talk about partnerships between suppliers and customers, but it’s still rare to find two companies genuinely sharing the risks of a project in the expectation of shared rewards. It’s rarer still to find them working together in integrated teams, sharing […]

Company: Tally SystemsCustomer: Aberdeen City CouncilSubmitted by: MCC InternationalDate: February 2000Licenses for the asset management programme which allows for monthly updates to software and hardware across the City Council’s IT base, have been purchased for 3,000 computers.”Once we had realised the importance of an asset management system we looked into many different solutions,” said Andrew […]

Company: PerleCustomer: Granta Housing SocietySubmitted by: MCC InternationalDate: July 2000Granta Housing Society is one of the busiest property management organisations in East Anglia. During the last seven years, the Society has regularly upgraded its communications infrastructure to accommodate a growing number of remote sites.To achieve this successfully, Granta required reliable remote access technology to support […]

Company: EnterasysCustomer: PGS Atlantic PowerSubmitted by: MCC InternationalDate: June 2000The challenge was to consolidate PGS Atlantic Power’s Local Area Network in a single building, with minimal disruption to the company’s 24-hour operations, while maintaining the high availability and quality of service expected by the network’s users and external clients.The company relies on its network to […]

Company: EnterasysCustomer: NGFLSubmitted by: MCC InternationalDate: June 2000A revolution is taking place in schools throughout the UK, as many traditional teaching aids are obviated by the advent of computers in the classroom. Using PCs as primary work tools, and to access the Internet as a teaching aid, are now standard components of curriculum’s around the […]

Company: Direct CreditCustomer: City Of York CouncilSubmitted by: Manning, Selvage and LeeCity of York Council is one of the group of Unitary Authorities which came into being in April 1996; assuming responsibility for most of the services formerly provided by Ryedale, Selby, York City, Harrogate and North Yorkshire County Council. From its base in the […]

Company: TeamwareCustomer: CACFOASubmitted by: MCC InternationalDate: July 2000The Chief and Assistant Chief Fire Officers Association (CACFOA) generally sits behind the scenes of the drama that is played by Britain’s Fire Service. Since 1974 this organisation has acted as a round-table and policy forum for the country’s senior Fire Officers.Although CACFOA is largely unknown to the […]

Company: TeamwareCustomer: The MetSubmitted by: MCC InternationalDate: March 2000Gone are the days when a few constables could manage the disturbances of the city of London. The Metropolitan Police was established in 1829 and today employs more than 40,000 people to keep the 800 square miles of London’s metropolitan area safe. The fabled sleuths of Scotland […]

Company: XcelleNetCustomer: HerculesSubmitted by: MCC InternationalDate: July 2000There is an increasing need for remote workers in the field to have efficient, instant access to corporate information resources and applications – their laptops are their mobile offices. In the complex world of water treatment, customers looking to make their operations more environmentally friendly, as well as […]

Company: ProtekCustomer: Meteor Mobile CommunicationSubmitted by: ProtekDate: October 2002Meteor Mobile Communication is the third GSM license holder in Ireland that launched its services in February 2001. Meteor has a strong commitment to Ireland, and to affordable, accessible mobile services for a new generation of Irish customers. Meteor has world-class capabilities in system design, implementation and […]

Company: Ipswitch Inc.Customer: Air Traffic ControlSubmitted by: MCC InternationalDate: July 1999(GERMANY) German Air Traffic Control has introduced a new communication procedure for its air traffic controllers: the “digital intercom”. This project makes great demands on the reliability of the WAN and LAN connections which have been set up for the purpose, and requires backup connections, […]

Company: Point to PointCustomer: VodafoneSubmitted by: Eclat MarketingPoint to Point, a Gold-level Citrix partner, has been working closely with Vodafone for the past four years and were asked to provide a specific solution for deploying Gemini throughout the UK. Point to Point were involved in the original design and installation of the mission-critical Citrix application […]

Company: Princeton ConsultingCustomer: DRSSubmitted by: Princeton ConsultingDate: August 2002When leading Nordic call centre services provider DRS decided to seek a workforce management system to optimise staff resources and provide working flexibility via the Web, they called in the specialists. Quality and efficiency are the driving forces behind the success of every call centre. But when […]

Company: MistralCustomer: Cable RadioSubmitted by: Nelson Bostock CommunicationsDate: Summer 2000From breakfast banter to broadband – taking the airwaves online Cable Radio has bumped up its ratings and benefited hugely from its ongoing relationship with Mistral Internet, the business-focused ISP which has enabled the radio station to support high-speed connectivity with ADSL. Cable Radio, a small […]

Company: VerastreamCustomer: AT&TSubmitted by: Grant Butler CoomberDate: July 2001Communications giant AT&T used Verastream Host Integrator to expedite billing, inquiry, and service calls from the hundreds of thousands of AT&T customers who have toll-free numbers. One of AT&T’s 1,100 customer service representatives could take as long as a quarter-hour or more to retrieve the appropriate information […]