Case Study

Bignet

Company: PerleCustomer: BignetSubmitted by: MCC InternationalDate: August 2000As customer demand for Internet access increases, ISPs (Internet Service Providers) have to upgrade their technology accordingly. Essentially they must be able to continue providing highly reliable communications technology for both existing clients and rise to the demands of new customers in this increasing marketplace.Based in Nottingham, Bignet […]

Norge

Company: Ipswitch Inc.Customer: NorgeSubmitted by: MCC InternationalDate: January 2000(NORWAY) As a leading provider of Internet and DTP/Graphic design services in the Norwegian market place, WWW Norge A/S’s success rests with the skill of its staff in getting the most out of the latest hardware and software. As well as the company’s commercial studio business – […]

SRC

Company: Ipswitch Inc.Customer: SRCSubmitted by: MCC InternationalDate: November 1999(ITALY) As more and more e-mail users demand access to their messages from multiple locations, Internet Service Providers (ISPs) are having to provide solutions that not only deal with the day-to-day management of multiple mail accounts and users, but also offer the flexibility of remote mail (and […]

ARM

Company: Princeton ConsultingCustomer: ARMSubmitted by: Princeton ConsultingDate: August 2002For the world’s leading Intellectual property provider of 16/32-bit RISC microprocessor cores, knowledge is most definitely power. Looking to provide its Partners with access to a central repository of design and fault resolution information ARM employed Princeton Consulting to create a Web-based Customer Support solution.ARM [(LSE:ARM); (Nasdaq:ARMHY)] […]

Chelsea Instruments Ltd.

Company: Hansa Business SolutionsCustomer: Chelsea Instruments Ltd.Submitted by: The itpr PartnershipDate: July 2002Hansa Business Solutions has helped technological innovator Chelsea Instruments Ltd come up with a suitably innovative answer to its enterprise systems requirements – starting at the front end. Freelance journalist, Alison Classe investigates.There has been something of an anti-CRM backlash in recent months, […]

EC-Bouw

Company: EC-GateCustomer: EC-BouwSubmitted by: Golin/HarrisThe Dutch construction industry is one of the largest industries in The Netherlands. It comprises 1000 suppliers, 600 distributors and 20,000 contractors. There are many well-organized businesses and trading groups within the industry. But as a complete supply chain, they lacked the seamless operation that would release their true earning potential. […]

Laing

Company: AutodeskCustomer: LaingSubmitted by: The WhiteOaks ConsultancyThe design and construction industry has been using CAD applications for many years, but until now has been unable to enjoy the luxury of a single model environment. Autodesk’s Architectural Desktop Release 2 (ADT2) and 3D Studio VIZ, which work interoperably with third party software and other databases, now […]

Tilcon

Company: SAPCustomer: TilconSubmitted by: Harvard Centro”The business practices and systems of the Tilcon Group are being transformed thanks to SAP,” declared David Moore, Finance Director of the Industrial Minerals Division of Anglo American plc, the parent company of the Tilcon Group. “A combination of industry specific business requirements to handle our extensive product portfolio, geographical […]

George S Hall

Company: NoeticaCustomer: George S HallSubmitted by: MCC InternationalDate: April 1998George S. Hall’s call centre is at the hub of the company’s services. A building services engineering maintenance company, G.S.Hall provides maintenance for the essential services in a building, such as plumbing, air conditioning and lighting, as well as support systems like fire detectors and sprinklers, […]

Taylor Woodrow

Company: TeamwareCustomer: Taylor WoodrowSubmitted by: MCC InternationalDate: July 2000Technology is one of the least visible aspects of the construction industry. Public perception of today’s complex building projects is dominated by high-tech construction kit. But the unseen IT infrastructure that underpins the processes of some projects, from inception to completion, is equally important.Taylor Woodrow plc, the […]

Williams & Co.

Company: PerleCustomer: Williams & Co. Submitted by: MCC InternationalDate: August 2000Systems is the IT division and burgeoning reseller arm of its privately-owned, family-run parent, Williams Trade Supplies, a merchant in plumbing and heating supplies that trades under the name of Williams & Co. Formed in 1970 with its headquarters in Fareham, Hampshire, Williams & Co […]

Eastman Chemicals

Company: MoaiCustomer: Eastman ChemicalsSubmitted by: Harvard PRDate: UnknownChemical products play an important role in everyday life: plastic soda bottles, food preservatives, cosmetics, and adhesives are all manufactured with chemical products. And the chemicals industry, with an estimated size of $1.6 trillion, is one of the biggest industries in the world.Within this vast marketplace, Eastman Chemical […]

Citroën

Company: IdentexCustomer: CitroënSubmitted by: MCC InternationalDate: August 2002It is a big enough task to outsource a database containing 1. 2million records. Add a requirement to change suppliers plus a tight time limit and you are exactly where Citroën UK were over a year ago.Citroën’s marketing database had been outsourced for a number of years and […]

Autoclear

Company: PerwillCustomer: AutoclearSubmitted by: two one communicationsDate: July 2002 Objective To enable automotive component manufacturing SMEs (small & medium sized enterprises) in the West Midlands (UK) to reap the benefits of e-commerce technology without significant financial investment or technical expertise. Background Autoclear evolved from the Autolean project, whose objectives were to encourage SMEs in the […]

Ferrari

Company: GordanoCustomer: FerrariSubmitted by: two one communicationsDate: July 2002(USA) Ferrari is a name associated with elegance, style, prestige and cutting edge technology. Ferrari customers expect nothing more than the very best, so its infrastructure must support that high level of customer expectation. Indeed, it is mission critical.One key part of Ferrari’s infrastructure is its communications […]

Maxon Motors

Company: Tenon TechnologyCustomer: Maxon MotorsSubmitted by: The itpr PartnershipDate: August 2001Few start-up organisations have the foresight to invest in enterprise business solutions. maxon motors’ implementation of eEnterprise from Great Plains, in conjunction with Tenon Technology, has supported the company in achieving a turnover in excess of £3 million in its first three years.Maxon motors UK […]

Volkswagen of America

Company: Silverline TechnologiesCustomer: Volkswagen of AmericaSubmitted by: Silverline TechnologiesDate: Summer 2001(USA) Volkswagen of America (VWoA), Inc., headquartered in Auburn Hills, Michigan, markets a full line of Volkswagen and Audi vehicles manufactured at company plants in Germany and Mexico. VWoA is the top selling European importer in the U.S. and has sold over 10 million cars […]

Audi, Inc.

Company: Silverline TechnologiesCustomer: Audi, Inc. Submitted by: Silverline TechnologiesDate: Summer 2001(USA) Audi of America, Inc. headquartered in Detroit, Michigan, is the North American sales company responsible for importing Audi cars into the US and Canada. Started in 1899 in Cologne, Germany, Audi is named after its founder, August Horch (his last name means “hark” which […]

Databank Integrated Solutions – b4baby.com

Company: Sybase Customer: Databank Integrated Solutions Submitted by: Portfolio Communicationsb4baby.com, a web-based enterprise targeting new parents, has benefited from the e-business midwifery skills of software house RCMS. Now RCMS is providing both technology and ideas to nourish the infant business.Plenty of entrepreneurs have come up with their ‘Big Idea’, but far fewer manage to keep […]

Databank Integrated Solutions by Portfolio Communications

Company: Sybase Customer: Databank Integrated Solutions Submitted by: Portfolio CommunicationsSQL Anywhere Studio from iAnywhere Solutions, a Sybase company, and Sybase’s PowerBuilder have played a key role in the creation and development of a world class Customer Relationship Management solution designed by Databank Integrated Solutions. The CRM application, PROSPECT gives companies the customer intelligence they need […]

TOPCALL Helps BOC Pay The Bills On Time

Fax server cuts hardcopy document production time by seventy five percent…While many businesses have already joined the email revolution, a large number are still celebrating the durability of the trusty fax machine. This is particularly true in the case of large multinational corporations that need to maintain effective business communications with large numbers of suppliers, […]

UCLH Keeps State Of The Art Hospital In Touch With Azzurri

High-Tech Hospital Implements IP Telephony to Create a Modern Telecommunications Environment.30 Mar 2005 – Newbury, UK – Communications and technology company, Azzurri Communications and the leading provider of IP communications solutions, Mitel, today announced that they have been selected by University College London Hospitals NHS Foundation Trust (UCLH), to provide a complete IP communications system […]

Pepkor Retail Limited Implementing Additional JDA Portfolio

Discount Apparel Retailer Adds JDA Strategic Demand Management Applications to Support Integration of Planning, Replenishment and Store Merchandising Activities.June 2006 – JDA® Software Group announced that Pepkor Retail Limited, a subsidiary in the Pepkor group of companies, is implementing additional JDA Portfolio® applications to support its 1,100 PEP discount apparel locations. By deploying Portfolio Replenishment […]

K3 Makes IT A Bed Of Roses At Dobbies

UK garden centre retailer, Dobbies, has deployed Navision-based software solutions from K3, leading provider of IT solutions to mid-tier manufacturers, distributors, retailers and wholesalers, as the engine for ambitious growth.PROBLEMBefore choosing K3, Dobbies had no electronic point of sale systems and relied entirely on cash registers.While this solution was adequate for the size of the […]

Bombay Junction Provides Curry In Hurry

London, UK, June 2006Bombay Junction, an Indian restaurant with a new approach to fast-food, has implemented Toshiba ST-70 POS terminals with Datasym POS, designed to meet the exact needs of the business, providing the visibility it requires, as well as reducing the potential for theft and wastage.The brainchild of Shaz Sulaman and Steve Caunce, Bombay […]

EasyJet Refreshes Application Delivery Networking Platform

OvervieweasyJet was one of the first airlines to embrace the opportunity of the Internet when it sold its first seat online in April 1998. Today, approximately 98% of all its seats are sold over the Internet, making easyJet one of Europe’s biggest Airlines and Internet retailers. ..In August 2005, as part of its ongoing policy […]

InTechnology Plc

Organisation description: InTechnology Plc provides innovative IT infrastructure solutions, products and services to businesses, through a network of value-added resellers, systems integrators and consultants. An AIM listed public company with annual revenues approaching ˆ500million, InTechnology employs 500 people in France, Germany, Italy, Spain, the Netherlands, Portugal, and Switzerland, and is headquartered in the UK.. .Executive […]

Total Cost Of Ownership Of Voltage Research Study

Study Finds Overall TCO of a Typical Voltage IBE System to be one-third the TCO of Typical PKI SystemSan Francisco–May 30th, 2006Ferris Research, Inc. a leading independent provider of IT market research and analysis, today released a report examining the total cost of ownership (TCO) of Voltage Security’s Identity-Based Encryption (IBE) system compared to the […]

Giving Voice A Voice

Pierson Broome, business development manager for Aldata Solution, a leading provider of software solutions for the global retail industry and voice technology pioneer, puts the case for voice automation and how it can be adopted by UK retailers and wholesalers. Retail and wholesale distribution organisations are looking to mainland Europe, where voice automation projects are […]

Developing And Implementing A Robust Wireless Strategy

BAA is the World’s leading airport company, owning and operating seven UK airports and with interests in 12 more internationally. Over 140 million passengers pass through BAA’s airports in the UK every year, and the company provides over one million square meters of commercial accommodation for more than 800 organisations at its airports, making BAA […]