DEVI Has Warm Welcome For Epicor iScala

With 18 subsidiary companies and partners across Europe, the Americas and new ventures in the Asian markets, DEVI is the leader in electrical under floor heating. In 1994, following a decade of continual expansion, the company re-evaluated its IT infrastructure and decided that it would be best served by moving away from its mainframe systems […]

Morrison’s Fuels POS Success With Toshiba

Morrisons, the UK’s fourth largest supermarket chain, with an annual turnover of over ?14 billion, has transformed the point of sale systems at its 300 petrol filling stations and customer cafes with a solution from Toshiba and HTEC.The appointment of Phil Maud at Morrisons was the catalyst for a complete review of PoS requirements at […]

Norwich & Peterborough Building Society

Background With assets of ?3. 26 billion and members in the region of 336,000, Norwich and Peterborough Building Society (N&P) is the 14th largest building society in the U.K. It employs over 1,000 people: 450 at its principal office and contact centre and approximately 560 employees at its 50 strong branch network and within its […]

A HIPAA-Compliant e-Mail Solution

A Chicago children’s hospital finds a simple, but powerful, solution for HIPAA-compliant e-mail security.. .By Bob MuellerAccording to legend, one day in 1484 Christopher Columbus, broke and dispirited by his failed attempts to get funding for his westward voyage to the Indies, stumbled into the Franciscan monastery of La Rabida in Palos, Spain. One of […]

Documenting Change For Increased Resilience

Leading Legal Document Management Company boosts capability with NAS-based solution. Overview Legal Document Management (LDM) was founded in 1996 at the heart of the legal community in London to provide a dedicated reprographics service operating 24 hours a day, 7 days a week. Since its formation, the company has expanded rapidly and now provides imaging […]

AstraZeneca Case Study

Introduction In its continuing quest to find innovative new drugs, pharmaceuticals giant AstraZeneca spends million every working day on research and development.One of the first steps in researching a new drug is to test the effects of thousands of different chemicals on whole cells using imaging. Manual processes were painstakingly slow, so AstraZeneca’s Advanced Science […]

ClinPhone Implements SAN Cluster Solution Using HP Veritas

OverviewIn the global pharmaceutical industry, getting a new drug to market before rivals is critical to a company’s success. But because of the need to conduct clinical trials of all drugs before they can be made available to the public, this can be a very lengthy process. So when Nottingham-based ClinPhone was set up in […]

Leading Automotive Solutions Company

HP and Veritas-based solution eases IT management worries and provides flexible storage for future growth. Overview Corus Automotive Engineering is a division of the international metals company specialising in the development of innovative vehicle engineering solutions using latest thinking in materials and manufacturing technologies. Computer Aided Engineering (CAE) plays an important role, generating large amounts […]

BridgeHead Takes The Pain Out Of Data Backup

Galway Clinic is the first in a succession of state of the art healthcare hospitals planned by Blackrock Medical Partners to provide accessible and first-rate acute and secondary care service to the whole community. The clinic offers the most up-to-date treatment with high calibre health care personnel using advanced technology to monitor patients’ treatment.The Galway […]

UK Law Firm Relies On Adaptec External Storage

J. Keith Park & Co Integrates External Storage into Custom Legal Services Software…ProblemCompany’s storage of mission-critical legal data was proving to be increasingly unreliableSolutionAdaptec external storage for increased reliability and protectionBenefits-Higher level of data resiliency and protection-Increased speed of data delivery-Total confidence in fail-over system-ROI achieved in just six weeksPull-Quote”I’ve used lots of Adaptec products, […]

Eurostop and Worldwide Solutions

Ann Summers is one of the most successful and profitable privately held companies in the UK. It has in excess of 7,500 party plan sales people and over 140 stores in the UK with more planned, and a rapidly expanding presence in Europe. To support this phenomenal success the company has invested carefully in IT […]

What To Track And Where?

A mixture of regulation and the need to provide quality guarantees to customers, has made production tracking and traceability a business imperative for retailers and manufacturers alike, says Pierson Broome, business development manager at Aldata Solution. How can software ensure compliance? Whether out of compliance with the European EFSA Regulation 178/2002, the U.S. FDA Bioterrorism […]

Best Practices In Choosing Network Monitoring Software

Blue Cross and Blue Shield of Hawaii (HMSA) found itself with a rapidly expanding network and data center. Our network devices, servers, and software were all growing in complexity and we knew that we would have to leverage technology to gain better control of our IT systems and network. In the past, we confronted the […]

Le Meridien Park Atlantic Lisbon And Porto

Le Meridien Park Atlantic in Lisbon and Porto are both five-star hotels, part of the award-winning Le Meridien Hotel Group portfolio of 130 luxury and upscale hotels, which provides 34,000 rooms in 56 countries worldwide… Technology challenge:With major growth in the Portuguese tourist sector, Le Meridien Hotels in both Lisbon and Porto decided to upgrade […]

Epicor Gives Red Bull Racing Wings

Epicor Avante Goes Trackside to Provide Complex Part Logistics and Manufacturing Support. ..With the decision by Ford Motor Company in 2004 to move out of the world of Formula 1 racing, the future of the, then Jaguar Racing, team was uncertain. Ever since its founding in 1922, by Sir William Lyons, Jaguar has been involved […]

Computing In The Cotswolds

Gloscat delivers IT on wheels. ..Like the wandering troubadours of old, Gloscat is touring our green and pleasant land, across the verdant pastures and soft rolling hills of the Cotswolds. Things are different now though. The college has swapped lyre and lyricism for cutting-edge computing facilities and high-speed broadband Internet access in a bid to […]

Experian Case Study

The Business Information division within Experian®, the global information solutions company, identified the need for a number of communications solutions to support key objectives: increasing efficiency, improving customer service and reducing overhead costs. Any solutions chosen had to integrate within the company’s existing Meridian PBX network and had to meet stringent information and systems security […]

TeleWare Case Study

Using TeleWare’s market-leading one number contactability solution and the O2 Airwave secure communications network, it’s easier than ever before for Police Officers and staff to contact their colleagues within the Force, irrespective of current location. TeleWare communications solutions are also being deployed by the Force to improve performance and reduce overhead costs in other areas […]

ABN AMRO Case Study

Using edgeConnect, ABN AMRO Trust has been able to standardise its processes across each jurisdiction, providing each user with a consistent way of working, regardless of location and business function/business role. The rules based technology enables regulations for each jurisdiction to be seamlessly integrated into the system to ensure compliance with local and international guidelines.”In […]

Business Benefits Take Wing At Aer Rianta

SUMMARYAer Rianta has boosted its duty free business using a Microsoft Navision-based solutions using K3 Landsteinar.Aer Rianta International (ARI) was established in 1988 and is a wholly owned subsidiary of the Dublin Airport Authority plc, the Irish State owned Airports Authority for Dublin Airport. The company offers both airport retailing and airport operational management consultancy […]

Serial ATA Takes The Storage World By Storm

Serial ATA is making in-roads into the corporate arena, an area previously dominated by Fibre Channel and SCSI hard drives. The heady mix of low cost per gigabyte and intelligent controllers make it an attractive solution for data centres and server rooms alike- argues Steve Gardner, Director, Product Marketing at Engenio Information Technologies.The barriers between […]

First Health Services Corporation

First Health Services Corporation is the leading provider of integrated clinical management services for public sector healthcare clients in the United States. Supporting Medicaid and other public sector programs in 25 states and the District of Columbia, First Health Services provides a wide variety of healthcare management services, including Pharmacy Benefit Administration, Healthcare Management and […]

Flowmaster International Secures And Expands Its Business

IntroductionFlowmaster International, specialists in fluid flow analysis software for engineers, has protected its business and expanded its operations with the help of WatchGuard firewall and VPN systems. What’s more the installation of these systems has helped the company grow its business, cut costs, improve communications between overseas offices and head office, increase productivity and streamline […]

Galileo Achieves Business Goals With Infra’s Web-Based Global Service Management Software

Galileo International, a subsidiary of Cendant Corporation and part of Cendant’s Travel Distribution Services Division (TDS), provides electronic global distribution services for the travel industry through its computerised reservation systems and travel products. As a leading distributor of travel inventory, Galileo International operates one of the world’s largest commercial data centres, processing over 200 million […]

Companies That Outsource Outperform Peers

Bangalore, 28 June 2005 – A study launched today by LogicaCMG reveals that outsourcing is one means by which UK companies can increase corporate value*. The report, conducted by the Centre for Economic and Business Research (cebr), shows that companies that outsource outperform peers and could create an equivalent ?20 billion of additional shareholder value**. […]

University Of Louisville Hospital

Automates Medical Records Coding With Captaris Business Information Delivery Solution Captaris Workflow and Alchemy Integration improves Quality and Cash Flow; Saving Hundreds of Hours in Processing Time. The University of Louisville Hospital is integrating Captaris Workflow with Captaris Alchemy Document Management software to streamline the business process of coding patient medical records. As a result […]

Yakima Valley School Goes Wireless

Secure System Links Remote Nursing Stations to Administration.. .May 2005 – With more than 80 computers and 123 computer users located throughout its 32-acre nursing facility, the Yakima Valley School needed a way to provide a secure network for the transmission of critical client records and other documentation to be shared with the nursing center. […]

Investing In Unified Communications

Evaluating the Total Cost of Ownership for AVST CallXpress using case study examples.. .Investing in your communication infrastructure affects your business in three ways: employee productivity, customer service, and dollar cost. Like any IT investment, communication systems directly impact your bottom line.A unified communications system can provide quick and ongoing returns on your investment. Through […]

EMAX Consulting Revamps Major Public Sector Contact Centre For Dudley MBC

Online Appointment Setting System Unveiled To Enhance Customer Service Whilst Streamlining Organisational Costs. EMAX Consulting, a specialist in the global contact centre market, has delivered a suite of efficiency and effectiveness improvements for Dudley Metropolitan Borough Council (MBC) Housing Services in order to re-launch its 24 hour contact centre. The contact centre has, for example, […]

Wide Gap Amongst Developers’ Perception

Even within the same IT Department, there are conflicting views regarding the importance of UML tools for Model-Driven Development, DeveloperEye study reveals. ..London, UK, 20th April 2005 – MediaDev carried out a pan-European study to investigate the usage and importance of Unified Modeling Language (UML) tools within Software Development processes. UML is the industry-standard language […]