Case Study

HP and Veritas-based solution eases IT management worries and provides flexible storage for future growth. Overview Corus Automotive Engineering is a division of the international metals company specialising in the development of innovative vehicle engineering solutions using latest thinking in materials and manufacturing technologies. Computer Aided Engineering (CAE) plays an important role, generating large amounts […]

Galway Clinic is the first in a succession of state of the art healthcare hospitals planned by Blackrock Medical Partners to provide accessible and first-rate acute and secondary care service to the whole community. The clinic offers the most up-to-date treatment with high calibre health care personnel using advanced technology to monitor patients’ treatment.The Galway […]

J. Keith Park & Co Integrates External Storage into Custom Legal Services Software…ProblemCompany’s storage of mission-critical legal data was proving to be increasingly unreliableSolutionAdaptec external storage for increased reliability and protectionBenefits-Higher level of data resiliency and protection-Increased speed of data delivery-Total confidence in fail-over system-ROI achieved in just six weeksPull-Quote”I’ve used lots of Adaptec products, […]

Ann Summers is one of the most successful and profitable privately held companies in the UK. It has in excess of 7,500 party plan sales people and over 140 stores in the UK with more planned, and a rapidly expanding presence in Europe. To support this phenomenal success the company has invested carefully in IT […]

A mixture of regulation and the need to provide quality guarantees to customers, has made production tracking and traceability a business imperative for retailers and manufacturers alike, says Pierson Broome, business development manager at Aldata Solution. How can software ensure compliance? Whether out of compliance with the European EFSA Regulation 178/2002, the U.S. FDA Bioterrorism […]

Blue Cross and Blue Shield of Hawaii (HMSA) found itself with a rapidly expanding network and data center. Our network devices, servers, and software were all growing in complexity and we knew that we would have to leverage technology to gain better control of our IT systems and network. In the past, we confronted the […]

Le Meridien Park Atlantic in Lisbon and Porto are both five-star hotels, part of the award-winning Le Meridien Hotel Group portfolio of 130 luxury and upscale hotels, which provides 34,000 rooms in 56 countries worldwide… Technology challenge:With major growth in the Portuguese tourist sector, Le Meridien Hotels in both Lisbon and Porto decided to upgrade […]

Gloscat delivers IT on wheels. ..Like the wandering troubadours of old, Gloscat is touring our green and pleasant land, across the verdant pastures and soft rolling hills of the Cotswolds. Things are different now though. The college has swapped lyre and lyricism for cutting-edge computing facilities and high-speed broadband Internet access in a bid to […]

The Business Information division within Experian®, the global information solutions company, identified the need for a number of communications solutions to support key objectives: increasing efficiency, improving customer service and reducing overhead costs. Any solutions chosen had to integrate within the company’s existing Meridian PBX network and had to meet stringent information and systems security […]

Using TeleWare’s market-leading one number contactability solution and the O2 Airwave secure communications network, it’s easier than ever before for Police Officers and staff to contact their colleagues within the Force, irrespective of current location. TeleWare communications solutions are also being deployed by the Force to improve performance and reduce overhead costs in other areas […]

Using edgeConnect, ABN AMRO Trust has been able to standardise its processes across each jurisdiction, providing each user with a consistent way of working, regardless of location and business function/business role. The rules based technology enables regulations for each jurisdiction to be seamlessly integrated into the system to ensure compliance with local and international guidelines.”In […]

SUMMARYAer Rianta has boosted its duty free business using a Microsoft Navision-based solutions using K3 Landsteinar.Aer Rianta International (ARI) was established in 1988 and is a wholly owned subsidiary of the Dublin Airport Authority plc, the Irish State owned Airports Authority for Dublin Airport. The company offers both airport retailing and airport operational management consultancy […]

Serial ATA is making in-roads into the corporate arena, an area previously dominated by Fibre Channel and SCSI hard drives. The heady mix of low cost per gigabyte and intelligent controllers make it an attractive solution for data centres and server rooms alike- argues Steve Gardner, Director, Product Marketing at Engenio Information Technologies.The barriers between […]

First Health Services Corporation is the leading provider of integrated clinical management services for public sector healthcare clients in the United States. Supporting Medicaid and other public sector programs in 25 states and the District of Columbia, First Health Services provides a wide variety of healthcare management services, including Pharmacy Benefit Administration, Healthcare Management and […]

IntroductionFlowmaster International, specialists in fluid flow analysis software for engineers, has protected its business and expanded its operations with the help of WatchGuard firewall and VPN systems. What’s more the installation of these systems has helped the company grow its business, cut costs, improve communications between overseas offices and head office, increase productivity and streamline […]

Galileo International, a subsidiary of Cendant Corporation and part of Cendant’s Travel Distribution Services Division (TDS), provides electronic global distribution services for the travel industry through its computerised reservation systems and travel products. As a leading distributor of travel inventory, Galileo International operates one of the world’s largest commercial data centres, processing over 200 million […]

Bangalore, 28 June 2005 – A study launched today by LogicaCMG reveals that outsourcing is one means by which UK companies can increase corporate value*. The report, conducted by the Centre for Economic and Business Research (cebr), shows that companies that outsource outperform peers and could create an equivalent ?20 billion of additional shareholder value**. […]

Automates Medical Records Coding With Captaris Business Information Delivery Solution Captaris Workflow and Alchemy Integration improves Quality and Cash Flow; Saving Hundreds of Hours in Processing Time. The University of Louisville Hospital is integrating Captaris Workflow with Captaris Alchemy Document Management software to streamline the business process of coding patient medical records. As a result […]

Secure System Links Remote Nursing Stations to Administration.. .May 2005 – With more than 80 computers and 123 computer users located throughout its 32-acre nursing facility, the Yakima Valley School needed a way to provide a secure network for the transmission of critical client records and other documentation to be shared with the nursing center. […]

Evaluating the Total Cost of Ownership for AVST CallXpress using case study examples.. .Investing in your communication infrastructure affects your business in three ways: employee productivity, customer service, and dollar cost. Like any IT investment, communication systems directly impact your bottom line.A unified communications system can provide quick and ongoing returns on your investment. Through […]

Online Appointment Setting System Unveiled To Enhance Customer Service Whilst Streamlining Organisational Costs. EMAX Consulting, a specialist in the global contact centre market, has delivered a suite of efficiency and effectiveness improvements for Dudley Metropolitan Borough Council (MBC) Housing Services in order to re-launch its 24 hour contact centre. The contact centre has, for example, […]

Even within the same IT Department, there are conflicting views regarding the importance of UML tools for Model-Driven Development, DeveloperEye study reveals. ..London, UK, 20th April 2005 – MediaDev carried out a pan-European study to investigate the usage and importance of Unified Modeling Language (UML) tools within Software Development processes. UML is the industry-standard language […]

ClientThe Stockholm local government issues thousands of parking permits a month. All of these permits need to be renewed annually.Business problemPrior to using voiceREACH the local government had to outsource this administrative intensive process at considerable cost to a direct mail fulfilment house. Responses were slow and the cost for each send out was high. […]

OptiView Link Analyzer enables packet analysis and monitoring to provide maximum network visibility and uptime… The Wellcome Trust Sanger Institute, one of the leading genomics centres in the world, has chosen Fluke Networks to supply its Network Team with a network analysis solution that will provide visibility of the Institute’s 2 Gigabit network backbone. The […]

08 April 2005: Business communication providers Your Communications have engaged application development specialists First Option to create a single web enabled point of electronic commerce. First Option has developed a web enabled portal that brings all Your Communications’ web based applications to one location providing their customers with one single consolidated view of their account […]

29 March 2005 – Cheltenham Borough Council has chosen Lagan’s Frontline solution to deliver the best possible service to the borough’s 110,000 citizens. The solution will enable residents to resolve more queries at the first point of contact, either face-to-face in the new reception or via the phone or the Internet.

SUMMARY The EnterpriseThe Internet Business Development team at The British Council.The ChallengeTo provide customer support to over 800 web authors contributing to 150 British Council websites across the world. The Citrix GoToAssist Solution Using GoToAssist, The Internet Business Development team at The British Council can support its global customer base and resolve issues remotely. Using […]

Global satellite communications leader Intelsat has implemented the KALIDO® enterprise data warehousing software application suite (KALIDO) to power its Business Intelligence (BI) Initiative. Designed to support the company’s transformation from intergovernmental entity to private organization, Intelsat’s BI Initiative is helping executives not only to manage performance throughout the change process, but to also provide a […]

21 March 2005: Kinnerton Confectionery, the largest independent UK company specialising in childrens’ and adult confectionery novelties, has selected Neverfail for Microsoft Exchange as part of their ongoing programme of business continuity and disaster recovery. The solution will protect their email systems against server downtime, data loss and the associated implications of lost service. The […]