Interco Case Analysis

Interco Tire Corporation specialty light truck tires come with a 5-year from manufactured date, limited warranty. Most all specialty light truck tire companies/brands offer a similar warranty and claim procedure.

Interco Tire Corporation’s Limited Light Truck Tire Warranty, like the warranty of most all other light truck tire brands, require that you take your tire back to the dealer from which it was originally purchased to initiate all warranty claims. The original dealer will inspect the tire and then determine if the issue you are concerned with was a manufacturing issue or not.

If the original dealer determines that there is a manufacturing issue with your tire, the dealer should then offer you an adjustment credit based on several criteria including the age of the tire (determined by manufactured date, not purchase date) and the amount of life left in the tire. The adjustment credit given should be applied to the purchase of a new tire and/ or in accordance with your dealer’s policies. At that point, you are taken care of. The dealer will contact us to work out their reimbursement.

Interco Tire Corporation’s Light truck tires are sold primarily through independent dealers who purchase our products through a distributor. In some instances, there is the possibility that your original dealer may not be available to, willing or able to help you with your issue. If that turns out to be the case, you may call our warranty department and we will try to work with you and the original dealer who sold you our LT tires. In these instances, we may be able to help you directly with your claim. However, the process is a little more time consuming and you will have to work with us to make this to see what, if anything, can be done.

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